GENERAL CHECKLIST FOR PASSENGERS

1. Bernard’s Transportation Service requires a major credit card to process reservations. The total cost of service is to be collected at the beginning of service. Overtime will be billed at the prevailing rate. All overtime will be billed in 30 Minutes increments. Client waives any and all claims of liability, loss, injury, damage, or theft. No hanging out of the sunroof is permitted. Doing so will result in immediate termination of service and no refunds will be provided. Smoking is also not allowed in the vehicles. Client agrees to maintain full legal behavior during the time of service.
2. Smoking or food/eating is not permitted inside any of the vehicles in our fleet at any time.
3. No alcoholic beverages will be stocked or permitted in vehicles with passengers under the age of 21 without a legal guardian present. Consumption of alcohol by a minor is never tolerated under any circumstance. Alternative beverages are available upon request for additional cost.
4. No possession, sale or consumption of any type of narcotics or illegal drugs is permitted. Violations will result in immediate termination of contract and services and forfeiture of all paid deposits and fees for service.

CANCELLATION POLICY

1. Client authorizes Bernard’s Transportation Service LLC to one-time charge the credit card on file at the time of booking and agrees that if service is canceled for any reason prior to or during the service that no refund will be issued, no exceptions.
2. Cancellation prior to the 48 -72 hours of service date 50% of the entire base fare will be changed!
3. Cancellation within 48 hours of service date 100% of the base fare entire amount.
4. If service is terminated early, no refund will be issued, as all fees are deemed earned when paid.
5. We are not responsible for act of God. Including but not limited to, venues being closed that our clients are traveling to, flight cancellations, airline policies or delays, intra-government travel restrictions.
6. All online reservations must be made at least 48 hours prior to the pick up time.

Before filling out the reservation form, we kindly request that you review our Terms of Service for detailed information on our policies.